uBreakiFix Brings Industry-Leading Tech Repair to College Park
uBreakiFix Fixes Anything with a Power Button at New Baltimore Avenue Location
October 26, 2020 // Franchising.com // COLLEGE PARK, Md. - Electronics repair shop uBreakiFix is now open in College Park at 10260 Baltimore Ave., Unit J. uBreakiFix College Park is the company’s second location in Prince George’s County, joining uBreakiFix Laurel, plus several others in the greater D.C. area. The store offers repairs on smartphones, tablets, computers, game consoles, and more.
“This year, technology has allowed us to stay connected, even when we can’t gather together in person,” said uBreakiFix Director of Operations Ryan Sisserson. “At uBreakiFix, we understand that a broken phone, tablet, or laptop is more than just inconvenient right now. Our goal is to return our customers’ devices to like-new condition as quickly and seamlessly as possible so they can get their day - and their life - back on track.”
uBreakiFix College Park brings to life the brand’s new store layout, which was thoughtfully designed to elevate the customer experience with greater transparency, education, and collaboration. Key features include a centrally located workbench to encourage conversation; a semi-transparent partition allowing customers to see repairs taking place; a tech gallery where customers can learn more about their devices and view relevant accessories; and a service and community wall highlighting repair services, tech insights, and community involvement.
uBreakiFix was founded in 2009 by millennial entrepreneurs Justin Wetherill and David Reiff to fill a gap in the market for affordable, high-quality phone repair. The duo soon partnered with Eddie Trujillo to transition their Internet-based repair brand to a brick-and-mortar model. uBreakiFix began franchising in 2013 and currently operates nearly 600 locations across the U.S. and Canada.
While common devices include smartphones, tablets, and computers, uBreakiFix offers repair service on anything with a power button, including drones, hoverboards, game consoles, and everything in between. The store offers support for most technical problems on any electronic device, regardless of make or model.
“At uBreakiFix, our story has been shaped by an unwavering commitment to continually improving the repair experience for customers,” Wetherill said. “We founded this company to fill a need for high-quality, convenient repair with great service at a fair price. We always say we’re a customer service company first, and a tech company second. As we begin serving College Park and the surrounding communities, we look forward to sharing the care and credibility that define the uBreakiFix experience.”
For more information and to view a service menu, visit ubreakifix.com/locations/collegepark. uBreakiFix College Park is located at:
10260 Baltimore Ave, College Park, MD 20740
Founded in 2009, uBreakiFix specializes in the repair of small electronics, ranging from smartphones, game consoles, tablets, computers, and everything in between. Cracked screens, software issues, camera issues, and most other problems can be repaired by visiting uBreakiFix stores across the U.S. and Canada. Since 2016, uBreakiFix has served as the exclusive walk-in repair partner for Google Pixel customers. In 2018, uBreakiFix became a Samsung Care authorized service provider offering same-day, in-person support for Samsung Galaxy customers across the U.S. In 2019, uBreakiFix joined the Asurion family and now operates as a subsidiary of the tech care company while still maintaining the uBreakiFix leadership team and franchise model. For more information, visit ubreakifix.com.
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