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Infrastructure

Achieving your vision to grow your organization by adding new franchise brands or new locations requires careful consideration and research. Learn how to assess your infrastructure needs to ensure that you’re prepared for growth when it comes.

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Thryv
Hub by Thryv is an end-to-end client experience platform custom-built for franchises. Its ready-to-use business apps help franchisees view their jobs, messages, appointments, payments, reviews, and more - in one place.
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IHOP
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IHOP
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IHOP
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How to "Canadianize" your brand before setting up shop in the U.S.'s northern neighbor.
  • Peter Kowal
  • 5,496 Reads 31 Shares
Improve your prospect contact rate by working with time zone differences
  • Michael Alston
  • 6,485 Reads 14 Shares
Cutting its franchise fee by 60 percent and eliminating the sales team is paying off for Gyroville in new sales
  • David Kurlander
  • 6,140 Reads 32 Shares
Burger King boosts global supply chain capabilities with SAP in new project in Korea
  • Eddy Goldberg
  • 27,477 Reads 101 Shares
Dunkin' Donuts Unveils the Future with its 'Next Generation' Concept at Massachusetts Location.
  • Multi-Unit Franchisee
  • 11,601 Reads 220 Shares
Master franchising is a form of the franchisor-franchisee relationship in which the master franchisee essentially becomes a mini-franchisor for a specified territory. Within that territory, the master franchisee recruits, trains, and provides ongoing support to each franchisee they sign.
  • Eddy Goldberg
  • 107,392 Reads 83 Shares
Diversification, a recommended strategy in designing an investment portfolio, is a big part of the thinking behind the growth in multi-brand franchising. No matter how good the ROI may be from a single brand, savvy investors know it's not wise to put all their eggs in one basket.
  • Eddy Goldberg
  • 62,410 Reads 34 Shares
Some entrepreneurs think big from the start. No single unit for them! Instead, they sign on as an area developer, agreeing to open a certain number of units by a specified date in a given geographic area, where they have been granted exclusive rights.
  • Eddy Goldberg
  • 51,095 Reads 26 Shares
Just a few decades ago, franchising was still characterized by "mom and pop" operations where franchisees opened and operated a single unit for years - maybe even for a lifetime. The focus was simple and the operations not complex.
  • Kerry Pipes
  • 25,851 Reads 13 Shares
A disaster recovery plan is one of the most important tools to keep the franchise business, your employees, and yourself moving forward should a disaster hit.
  • Kendall Rawls
  • 6,987 Reads 14 Shares
I frequently receive questions from clients and prospective buyers asking, "What's the hottest new opportunity in the marketplace?"
  • Dean Zuccarello
  • 5,644 Reads 32 Shares
Schlotzsky's
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Schlotzsky's
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Schlotzsky's
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The new presidential administration wasted no time jumping in, even before Inauguration Day. A steady stream of potential cabinet appointees was ushered in and out of Trump Tower in New York City, accompanied by the most intense media scrutiny we can recall for an incoming administration in recent memory.
  • Carol Schleif
  • 6,214 Reads 3 Shares
There's a good reason the United States is called the Land of Opportunity. The spirit of independence is one of the cornerstones in the nation's founding. That spirit persists today in the world of business, where independent-minded entrepreneurs take the risks and reap the rewards of running their own business.
  • Kerry Pipes
  • 33,530 Reads 30 Shares
So you want to build your business by adding another brand? Maybe two? While the ROI must make sense, seasoned multi-brand franchisees say the key to franchise happiness begins with finding the right fit, from values and culture to matching personal and financial goals with the brand’s.
  • Helen Bond
  • 6,772 Reads 30 Shares
Charles Loflin first met Antonio Swad in 1997. Swad is the entrepreneur's entrepreneur, the founder of Wingstop and Pizza Patrón. The two men hit it off and began communicating about the possibility of Loflin opening some Wingstops in his home state of Texas.
  • Kerry Pipes
  • 13,544 Reads 14 Shares
Will 2018 be a year for optimism, pessimism, or anxiety? Every year has its opportunities and challenges.
  • Darrell Johnson
  • 6,599 Reads 5 Shares
Consolidation arguably has been one of the largest and most important trends in the franchise sector in the past few years, and it's not hard to see why.
  • Dean Zuccarello
  • 28,753 Reads 7 Shares
The recent U.S. election cycle, more than any other in recent memory, tapped into deep angst within both major parties and the electorate at large.
  • Carol M. Schleif
  • 29,714 Reads 2 Shares
Al Bhakta is proof that friends can be successful in business together. As managing director of the Dallas-based Chalak Mitra Group of Companies, Bhakta is one of seven longtime friends who have made wise business decisions together through the years.
  • Danielle Buenrostro
  • 48,785 Reads 15 Shares
Sam Osborne is the longest-running franchisee in the Tropical Smoothie Cafe system. That says a lot about him, as well as the brand. He's been a part of the smoothie chain for nearly two decades, as both an operator and an area developer in Florida.
  • Kerry Pipes
  • 25,129 Reads 703 Shares
If a solid franchise system is the backbone of a brand, an efficient, smoothly working infrastructure is the heart of a multi-unit franchisee operation.
  • Helen Bond
  • 25,094 Reads 2 Shares
Hungry Howie's Pizza
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Hungry Howie's Pizza
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Hungry Howie's Pizza
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In the wake of a vote to exit the European Union, U.K. citizens made it clear shot that "status quo" was no longer acceptable.
  • Carol Schleif
  • 19,439 Reads
Growing to 10 units is a cherished milestone for franchisees. Different obstacles and opportunities crop up along the way, some expected, others not.
  • Eddy Goldberg
  • 17,195 Reads 1 Shares
If you are in a scenario where your business is doing great but you have little or no liquidity, make it a priority to free up cash.
  • Champ Rawls
  • 16,238 Reads
Mills Sinclair is a man living life on his terms. He's equally at home on the golf course at his Arizona home in Scottsdale, on the beach at his Mexican vacation home, or sitting in a corner of one of his restaurants on Sunday "watching families interact in ways they don't often do anymore."
  • Debbie Selinsky
  • 16,526 Reads 7 Shares
Largest Buffalo Wild Wings Franchisee Opens 63rd location in Bradenton, Florida.
  • 18,886 Reads
Financial and first-time buyers are showing tremendous interest in the franchise space. Yet as they are continually outbid for attractive opportunities, the frustration in entering certain systems may be at an all-time high.
  • Dean Zuccarello
  • 7,922 Reads
Annie Aggarwal, whose parents Renu and Bharat Aggarwal moved to Texas from India in 1989, recalls her extended family's surprise in 1997 when her mother decided to use her savings to purchase a Subway franchise in Houston.
  • Debbie Selinsky
  • 8,987 Reads 6 Shares
Full-time homemaker started with one Subway in 1997 and today operates 55 Subways and 1 Wing Zone.
  • Multi-Unit Franchisee
  • 16,699 Reads 4 Shares
The way Steven Taylor and Chris Smith see it, operating multiple brands just makes their business better.
  • Helen Bond
  • 10,782 Reads
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