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Training

Discover best practices for training and retaining great talent in your organization. Great people are the key to a successful business, and training is a critical element of the onboarding process. As part of your search for a new franchise opportunity, learn how to evaluate the training programs that brands provide as part of their business offering.

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Sprockets
Sprockets is an AI-powered platform that helps franchisees maintain healthy staffing levels and improve employee retention. Our sophisticated software augments sourcing efforts and predicts which applicants will perform like a location’s best team...
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New Study Finds That Multi-Unit Franchisees Have More Satisfaction And Enjoy Operating Their Business More Than Single Unit Operators. And Because They Have More Invested, They Have Higher Expectations For Their Franchisor
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Jeff Davis' United States Beef Corporation (US Beef) operates 333 restaurants in 8 states across the country's midsection (Oklahoma, Arkansas, Kansas, Missouri, Illinois, Colorado, Idaho, and Wyoming), providing employment and career path opportunities for more than 7,000 employees. The company has an aggressive expansion plan to add 70 new restaurants by 2022 and remodel 123 existing stores along the way.
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Dan Ponder operates 36 Hardee's in three states and is an operations-focused franchisee who likes to own the building and land underneath. A dozen years ago, Ponder scrapped a formal mission statement for a focus on providing employees and various departments with the tools to be the "Best Franchise Group" within the Hardee's chain.
  • Multi-Unit Franchisee
  • 13,934 Reads 11 Shares
Durham, North Carolina-based couple Brooke and Les Wilson have figured out how to be married, run a successful franchise business - and be successful at both.
  • Multi-Unit Franchisee
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Whether It's Through Succession In A Family Business Or Taking Over An Existing Business, You Need To Know These Things In Order To Be An Effective And Successful Owner.'
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  • 9,841 Reads 1 Shares
The fitness industry is on an undeniable tear. In 2014, Entrepreneur magazine singled out the fitness franchise industry as one of the key sectors that showed gains in a sluggish economy.
  • Franchise Update Media
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Waxing is a fast-growing segment of the ever-expanding salon industry. As it continues to gain in popularity – for women and men, young and old–a business dedicated to waxing is ideally suited for all types of markets in a wide variety of communities.
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I think the two most powerful words employees need to have permeating through their consciousness are "compassion" and "empathy." When you genuinely serve with compassion and empathy, your customer service is on a completely different level.
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Franchising is evolving much faster than most brands can respond. But franchisees that master team, tools, and transparency will be able to adapt, build customer loyalty, and outgrow the competition.
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Building a sustainable multi-generational franchise business means knowing and understanding what is important to all generations of employees who will help you meet your goals and succeed.
  • Dan Schneider
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Don't just tell your employees to be present or to provide genuine hospitality without telling them <how.> Make it black-and-white, and make it measurable.
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Jamba®
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Two New DreamMakers Franchisees Join the Brand to Build Their Futures and Their Customers' Remodeling Dreams.
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Key managers are essential to success. Here's how to 'build a bench' that will make sure your organization stays on top.
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Jon-Anthony Lui was Tutor Doctor's first franchisee to reach $1 million in sales, and in 2014, he became the brand's largest franchisee, and was named Franchisee of the Year.
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For many years, our organization struggled to create a solid, stable team. We were guilty of hiring to fill spots rather than thinking of our people as guardians of our brand.
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Great culture can boost the bottom line, create more satisfied customers, lower employee turnover, and improve overall system growth.
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A case study of a multi-unit franchisee who introduces culture into his operations as an intangible that gets results.
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Dickey's Barbecue Pit Inks 5-store deal with veteran Carl's Jr. operators in Washington state. The barbecue chain currently has 20 locations in the state with plans to open five more.
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Companies don't engage emotionally with their customers--their employees do. If you want to create a memorable company, you must fill your company with memorable people.
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Good news! The economy is growing again. However, expanding businesses are often in greater peril than those that have suffered through a challenging economy and declining revenues.
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Baskin-Robbins is looking for entrepreneurs to operate traditional locations in the Los Angeles market and both traditional and non-traditional locations in the San Diego area.
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The Human Bean
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The Human Bean
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The Human Bean
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Report finds new overtime rules would bring unintended consequences such as increased costs to businesses and impact the workforce by eliminating middle management jobs.
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The National Retail Federation says Obama administration's overtime expansion would harm restaurant and retail careers, managers, and consumers.
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Whether you're planning to sell off units now or in the future, here are a few simple steps that will help you avoid unwanted surprises.
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Sam Anabi has always gained satisfaction from helping others. The former La Verne, Calif. police officer found great fulfillment in law enforcement before an injury changed his career-path.
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7 common negotiating mistakes that when avoided will help you make power plays that lead to win-win situation in business and in life.
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Organizations have leaders and managers. But there is a stark difference between the two and each has different skills sets. Can you recognize leaders from managers?
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Employees are on the frontline and the face of your business to customers. It's important that they show customers they care about them. Here are 11 strategies to help operationalize caring.
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Energy company offers five fundamental and highly effective tips for leading a small business to success.
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"You don't want to change who you are," says Sally Hogshead. "You just want to become more of who you already are."
  • Multi-Unit Franchisee
  • 8,245 Reads 1 Shares
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