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Technology

Technology is a critical part of any business today, and franchising is no exception. From back office management to digital and online marketing to POS systems, menu boards, and employee scheduling, technology is involved in all aspects of modern business. Many franchise brands are technology-based, from computer repair to cybersecurity to delivery businesses. Learn how today’s top franchisors, working with leading solution providers, are using technology to build their brands.

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How franchises can use LinkedIn to share content and build brand awareness with target audiences   
  • Franchise Update Media
  • 907 Reads
Swedish online shopping company's AI tool performs the customer service duties of 700 full-time CSRs
  • John DiJulius
  • 1,435 Reads 1 Shares
New report reveals restaurants are turning to more tech to offer guests more control and convenience
  • Kerry Pipes
  • 1,429 Reads
8 ways to protect your online identity as hackers up their game
  • CMIT Solutions
  • 1,708 Reads 3 Shares
When using technology with a personal touch, you have a winning combination
  • John Tschohl
  • 1,301 Reads
Technology has become a game-changer in providing effective training in franchising.
  • Franchise Update Media
  • 1,360 Reads
Survey reports that most employees are overwhelmed by too many tech options at work.
  • M. Scott Morris
  • 1,727 Reads 5 Shares
Short videos can incorporate storytelling, testimonials, and real-life examples, all excellent vehicles for evoking emotions.
  • Jack Monson
  • 2,174 Reads 8 Shares
Ensure your franchise development website's success by prioritizing ADA compliance--meeting legal standards, broadening your audience, and enhancing inclusivity in the digital era.
  • Franchise Update Media
  • 1,282 Reads
Franchise Update Media warns of impostors, strongly advises dealing only with the company directly for conference registrations and hotel reservations.
  • Franchise Update Media
  • 1,501 Reads 15 Shares
FBR analyzed data from more than 30,000 franchisees representing more than 300 brands.
  • M. Scott Morris
  • 2,073 Reads 8 Shares
IHOP
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IHOP
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IHOP
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Most respondents aren’t expecting mass layoffs in the next 12 months.
  • Isabella Mourgelas
  • 1,545 Reads
When it comes to online content marketing, experts are seeing a drop-off in results from the usual channels and are looking more to owned media
  • Eddy Goldberg
  • 2,217 Reads
When it comes to telling persuasive stories for prospective franchisees, social media platforms are effective tools for today’s franchisors
  • Colleen McMillar
  • 2,610 Reads 5 Shares
Investing in technology not only will boost your top line today, it will also boost the value of the business when it’s time to sell
  • Carty Davis
  • 2,163 Reads 11 Shares
Multi-unit operators recognize social media as a powerful way to stay in touch with their customers.
  • Franchise Update Media
  • 2,608 Reads 1 Shares
Artificial intelligence could save time and money but requires careful planning and a willingness to experiment.
  • M. Scott Morris
  • 2,221 Reads
What's your brand's story? How to use online, short-form storytelling to rise above the competition
  • Jack Monson
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Social media – a look back and a look forward – with a crisis management plan for when things go wrong online
  • Tim McIntyre
  • 2,159 Reads 22 Shares
Robots, AI, and more, oh my! Brands adopting new tech tools are beating the competition by serving their customers better.
  • Colleen McMillar
  • 2,902 Reads 20 Shares
FCXC '23 featured plenty of humans talking about AI and ChatGPT, along with a wealth of information about the state of consumer marketing and franchise system growth
  • Kerry Pipes & Eddy Goldberg
  • 3,068 Reads 6 Shares
Schlotzsky's
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Schlotzsky's
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Schlotzsky's
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Jennifer Durham, CDO at Hand & Stone, discusses how the brand employs technology in its franchise development process
  • Franchise Update Media
  • 1,747 Reads
Catering to customer demand, restaurants launch building concepts designed for digital orders and quick pickup
  • M. Scott Morris
  • 1,866 Reads 3 Shares
Modern customers expect brands to blend the digital and real-world shopping experiences.
  • M. Scott Morris
  • 1,780 Reads 1 Shares
Cybercriminals love to exploit small business vulnerabilities. 5 reasons why companies fail with passwords.
  • Franchise Update Media
  • 2,893 Reads 3 Shares
As small business grapple with post-Covid challenges, they’re showing a determination and willingness to experiment with ChatGPT in a variety of ways.
  • M. Scott Morris
  • 2,997 Reads
We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
  • Kerry Pipes
  • 2,543 Reads 25 Shares
Our annual “Technology Issue” shows how tech-savvy franchisors are leading the pack in a post-Covid world
  • Kerry Pipes & Eddy Goldberg
  • 2,392 Reads 1 Shares
Consumers are seeing a growing number of requests for tips at businesses and say they feel manipulated to leave tips when checking out with tablets.
  • Kerry Pipes
  • 3,388 Reads 3 Shares
Franchise brands are adopting new technology to improve all aspects of their operations
  • Colleen McMillar
  • 3,592 Reads 29 Shares
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