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Technology

Technology is a critical part of any business today, and franchising is no exception. From back office management to digital and online marketing to POS systems, menu boards, and employee scheduling, technology is involved in all aspects of modern business. Many franchise brands are technology-based, from computer repair to cybersecurity to delivery businesses. Learn how today’s top franchisors, working with leading solution providers, are using technology to build their brands.

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Technology has become a game-changer in providing effective training in franchising.
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Survey reports that most employees are overwhelmed by too many tech options at work.
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Short videos can incorporate storytelling, testimonials, and real-life examples, all excellent vehicles for evoking emotions.
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Ensure your franchise development website's success by prioritizing ADA compliance--meeting legal standards, broadening your audience, and enhancing inclusivity in the digital era.
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Franchise Update Media warns of impostors, strongly advises dealing only with the company directly for conference registrations and hotel reservations.
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FBR analyzed data from more than 30,000 franchisees representing more than 300 brands.
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Most respondents aren’t expecting mass layoffs in the next 12 months.
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When it comes to online content marketing, experts are seeing a drop-off in results from the usual channels and are looking more to owned media
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When it comes to telling persuasive stories for prospective franchisees, social media platforms are effective tools for today’s franchisors
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Investing in technology not only will boost your top line today, it will also boost the value of the business when it’s time to sell
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Multi-unit operators recognize social media as a powerful way to stay in touch with their customers.
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Artificial intelligence could save time and money but requires careful planning and a willingness to experiment.
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What's your brand's story? How to use online, short-form storytelling to rise above the competition
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Social media – a look back and a look forward – with a crisis management plan for when things go wrong online
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Robots, AI, and more, oh my! Brands adopting new tech tools are beating the competition by serving their customers better.
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FCXC '23 featured plenty of humans talking about AI and ChatGPT, along with a wealth of information about the state of consumer marketing and franchise system growth
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Jennifer Durham, CDO at Hand & Stone, discusses how the brand employs technology in its franchise development process
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Catering to customer demand, restaurants launch building concepts designed for digital orders and quick pickup
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Modern customers expect brands to blend the digital and real-world shopping experiences.
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Cybercriminals love to exploit small business vulnerabilities. 5 reasons why companies fail with passwords.
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As small business grapple with post-Covid challenges, they’re showing a determination and willingness to experiment with ChatGPT in a variety of ways.
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We asked Batteries Plus’ Chief Franchising Officer Joe Malmuth what tech trends he is seeing in franchise development, and how he is responding.
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Our annual “Technology Issue” shows how tech-savvy franchisors are leading the pack in a post-Covid world
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Consumers are seeing a growing number of requests for tips at businesses and say they feel manipulated to leave tips when checking out with tablets.
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Franchise brands are adopting new technology to improve all aspects of their operations
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Technologies such as VR, AI, and more are changing the face of employee training from the frontline to the C-suite
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AI session at IFA in Las Vegas drew an overflow cro... partly thanks to the growing power of LinkedIn to spread the word
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3 geospatial data trends for marketers to leverage in 2023
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Six social media predictions for 2023 foresee big changes ahead
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If you’re looking to improve your company’s technology in 2023, this report from Deloitte Insights is sure to help 
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