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Operations

To achieve long-term success, franchise systems require operational excellence at all levels, from their stores to their supply chains. Other essential operational factors include franchisee support, recruitment, training, and retaining top talent. Find ideas, tips, and tools to enhance your franchise business operations.

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BrandWide
BrandWide offers a software platform and services to help franchise brands grow and make their franchisees successful. We also offer full-service digital marketing & lead generation services for the franchisor’s brand and the franchisees.
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Dunkin'
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Dunkin'
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Dunkin'
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Franchise operational excellence is more critical than ever. FranConnect asked 200 franchise operations execs about labor shortages, site visits, and more in this on-demand webinar.
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Franchises are embracing diversity, equity, and inclusion (DEI) at an ever-increasing rate both today and for the future
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How you can out-maneuver your competition and win the war for talent in the coming months.
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Overcoming today's struggles to make the customer's journey a primary focus of all team members.
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Covid is winding down but the burnout epidemic is rising - it’s taken a toll on workers and is fueling a mass exodus. Here’s what leaders need to know and do.
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Tips for hiring the best hourly employees in a post-Covid economic recovery
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4 lessons from Re-Bath franchisees on creating their family business succession plan
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How military-style coaching encourages leadership in both employees and employers
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Your family business has regular employees and successor candidates. Do you know how to treat both?
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To help employees make the most of themselves and your business, successful leaders factor in these 6 human needs
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New Goldman Sachs survey of small business owners finds the road to recovery still dotted with roadblocks.
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Multi-U 2.0
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Multi-U 2.0
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Multi-U 2.0
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Keep pay at your business fair and merit-based, especially with employees who are your children.
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What franchisors get wrong about onboarding new franchisees – and 5 tips for how to fix it
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Start transforming your culture to motivate family members to want to be involved in the business.
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Leveraging your CFO can facilitate positive outcomes to potential succession challenges.
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Two great ideas for employee orientation that will improve your business and help to retain your best workers
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New report finds nearly half of small business operators say they have job openings they can’t fill.
  • Multi-Unit Franchisee
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Injection of hope? IBM surveys 15,000 people worldwide about Covid vaccines and their post-Covid expectations and plans
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5 tips for leaders, owners, and managers to keep their WFH employees aligned, productive, and connected.
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Yum! Brands taking on climate change with new plan to reduce its greenhouse emissions by nearly half by the year 2030.
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Build your bench strength by inspiring and educating your employees, and providing them autonomy and feedback.
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Red Roof Inn
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Study finds small business job openings hit record high in March.
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A majority of small business owners said they tried hiring in February but many struggled to find qualified applicants, report says.
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Are you managing franchise recruitment by opinions and emotions, or data and metrics?
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National Restaurant Association says the 'Raise the Wage Act' would lead to increased prices, job losses, and higher use of labor-reducing technology.
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6 common problems managers face when terminating employees - and the antidotes to avoid doing it.
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We often ask multi-unit franchisees what they think about the value of OTJ vs. MBA school. Here’s an article asking what college courses entrepreneurs wish they had taken.
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Report finds more than half of small businesses looking to hire but having difficulty finding workers
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How Covid-19 stress-tested the operations model at Christian Brothers Automotive – and how the model passed with flying colors
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Strategic planning helps generate long-term action goals including operating methodology, recruiting talent, and effective business structuring.
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