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Minnesota Feature Articles

Informative articles to support business buyers, franchisees, and franchisors in Minnesota.

So many good things are happening so fast in franchising these days, it's hard to keep up (even for us!). So welcome back to "Good News!" - our monthly roundup of franchise growth, finance, international expansion, milestones, and other positive news from franchisors large, medium, and emerging.
  • Eddy Goldberg
  • 2,649 Reads 1,014 Shares
Ross Harried has found that a "small" strategy can serve up big business success. His Maui Wowi Ka'anapali Carts (Tiki huts on wheels) are 8 feet wide, 3 feet deep, 8 feet high and can squeeze in most anywhere...
  • Helen Bond
  • 9,301 Reads 8 Shares
Franchise Update mystery shoppers, posing as qualified prospects, surveyed attendees at the 2014 Leadership & Development Conference for best practices in lead generation, follow-up, and recruitment.
  • Debbie Selinsky
  • 4,410 Reads 3 Shares
When it comes to operating multiple brands, Craig Comer has discovered that differences can attract--profits, that is, for his two very different service brands.
  • Helen Bond
  • 10,793 Reads 1 Shares
Cyber attacks are on the increase. Here's what small- to medium-sized franchisees can do to be more secure in the future.
  • Darren Guccione
  • 16,727 Reads 1,023 Shares
In the restaurant world, if you survive 3 years, you have essentially beaten the odds. Before rebranding to Old Chicago Pizza & Taproom in 2013, Old Chicago Pizza & Pasta had a successful 37-year history that served three generations of guests.
  • Mike Mrlik
  • 3,176 Reads
Army veteran Jim Lager turns to franchising model where he prefers a hands-on approach, streamlined systems, and a drive to teach others.
  • Multi-Unit Franchisee
  • 9,241 Reads
You want your customers to talk about you. Positive word of mouth advertising can enable your most loyal customers to not only talk about you but also to keep doing business with you. So give them something to talk about.
  • John Tschohl
  • 6,946 Reads
Organizations have leaders and managers. But there is a stark difference between the two and each has different skills sets. Can you recognize leaders from managers?
  • John Tschohl
  • 7,736 Reads
Jim Lager doesn't talk about himself a lot, but will allow that he's "pretty good at taking lousy businesses and turning them into something.
  • Debbie Selinsky
  • 6,368 Reads
Before rebranding to Old Chicago Pizza & Taproom in 2013, Old Chicago Pizza & Pasta had a successful 37-year history that served three generations of guests.
  • Mike Mrlik
  • 2,590 Reads 1 Shares
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We live in a world where law firms commonly have billable hourly quotas that their attorneys must meet, and substantial hourly rates as well.
  • Carl Khalil and Sada Sheldon
  • 6,431 Reads
Discuss the role of diversity inside your marketing department and in your marketing strategies.
  • Franchise Update
  • 3,876 Reads 1,021 Shares
We asked Stacy Anderson, chief marketing officer at Anytime Fitness and Waxing the City to discuss the role of diversity in the company's marketing department and in its marketing strategies.
  • Stacy Anderson
  • 25,539 Reads 121 Shares
Stories are the basis of human communication and decision-making. We use stories to relate to one another and make sense of the world around us.
  • Joe Mathews and Thomas Scott
  • 3,724 Reads
All too often, service is not a priority for management. Instead of focusing on people--on their customers--they focus on numbers.
  • John Tschohl
  • 4,513 Reads 62 Shares
The economy is improving, bringing with it a sense of optimism. That optimism, however, can be dangerous.
  • John Tschohl
  • 4,952 Reads
You have only one chance to make a first impression. While that statement is something you've probably heard at least 1,000 times, many of us think of it only in terms of meeting someone in person.
  • John Tschohl
  • 3,587 Reads 11 Shares
John "JD" Draper simply looks like a leader. Maybe it's his dapper attire, mile-wide smile, and booming voice. Or maybe it's his decades long command of operating franchises.
  • Multi-Unit Franchisee
  • 8,302 Reads 2 Shares
When Cold Stone Creamery first showed up on his radar, Lloyd Sugarman knew it had great franchise potential years before the couple who started it were ready to grow.
  • Multi-Unit Franchisee
  • 13,504 Reads 3 Shares
Who are your customers? Do you know what they want? Do you know what they think about you and your products and services?
  • John Tschohl
  • 3,932 Reads 50 Shares
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Lloyd Sugarman--Sugie, to his friends--is something of a "franchise whisperer." He sniffed out Coldstone Creamery as a concept with great franchise potential years before the couple who started it were ready to grow.
  • Debbie Selinsky
  • 8,327 Reads 1 Shares
If President Obama decided to name an Ambassador of Franchising, John "JD" Draper, with his dapper attire, mile-wide smile, and booming voice would surely make the "short list" of top candidates.
  • Debbie Selinsky
  • 4,509 Reads
Operating a successful franchise business is challenging enough. Add in family members and things can get really interesting.
  • Michele Chandler
  • 7,033 Reads
I am often asked how I define exceptional customer service. Here it is in a nutshell: Speed, price, and technology--all built around service.
  • John Tschohl
  • 4,171 Reads 32 Shares
In a recent survey, workplace expert Michelle McQuaid found that 65 percent of workers in the United States would be happier if they had a boss who recognized their good work
  • John Tschohl
  • 5,451 Reads 270 Shares
What make a franchise All-STAR? A passion for excellence. That's the premise behind the STAR Awards (Speaking To and Responding), presented annually at Franchise Update's Leadership & Development Conference, held October 3-5 in Atlanta.
  • Michele Chandler
  • 4,687 Reads
"A business that fails to satisfy its customers is worth nothing."
  • John Tschohl
  • 4,883 Reads 1 Shares
Some multi-unit franchisees take it to the limit. They're not content with one or two or even a handful of units.
  • Kerry Pipes
  • 4,722 Reads 50 Shares
Franchisors traditionally include liquidated damages provisions in their franchise agreement.
  • Anthony Calamunci
  • 3,359 Reads 201 Shares

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